Munching on my sandwich, browsing t'interweb this lunchtime I clicked on our NatWest web site and clicked on "loans".
Just before I clicked I noticed a note informing me that someone could speak to me via a live webchat if I wished, clicked away anyway and entered all the numbers and got an instant quote.
Was just reading the quote when a big red box popped up and there was Habib from Birmingham asking if he could assist in any way, "bloody hell" I thought, "thats good" and clicked the NO option.
Nothing personal Habib its just that I was in the middle of a sandwich but nice try anyway.
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